Frequently Asked Questions
gt98 FAQ — Answers to all your questions in one place
From opening an account to bKash deposits, bonuses, cricket betting and security — find all the answers about gt98 in one place.
Welcome to gt98. On this FAQ page we have provided detailed answers to the most common questions from players in Bangladesh. You will find clear information on how to open an account, deposit using bKash and Nagad, make fast withdrawals, understand bonus conditions, learn the rules for cricket and slot games, and play responsibly. If you cannot find the answer to your question, contact our 24/7 live chat.
Account and Registration
To open an account at gt98 you need an active mobile number, a valid email address and a strong password. You will also need to provide your name, mobile number and date of birth in the registration form. Please note that this platform is for people aged 21 and above only. Only one account can be opened per mobile number.
No, only one account is allowed per person. If multiple accounts are found, they may be closed and the associated balances risk being forfeited. Enjoy all of gt98's features, bonuses and VIP benefits from a single account.
Click the "Forgot your password?" option on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Use that code to set a new password. If you run into any issues, contact the gt98 support team directly via live chat.
For the safety of transactions, gt98 may request identity verification in certain situations. Before a large withdrawal, or if unusual activity is detected on your account, you may be asked to provide a photo of your national ID or another government-issued identity document. This is to ensure the security of your account.
Yes, gt98 is built with a mobile-first design. You can easily access gt98 from any Android or iOS browser. The site loads quickly and everything — logging in, depositing, playing and withdrawing — can be done on mobile. You get the full experience on mobile without needing a separate app.
Deposits and Withdrawals
Deposits via bKash are nearly instant — your gt98 wallet is usually updated within a few minutes. The minimum deposit amount is ৳200. If a deposit is delayed, contact live chat with your transaction number and the support team will resolve it quickly.
At gt98 you can deposit and withdraw using bKash, Nagad, Rocket, Upay and direct bank transfer. The minimum deposit amount is ৳200 for all methods. Bangladesh's popular mobile banking services are directly connected, making transactions simple and fast.
The withdrawal process at gt98 is generally completed within 10 to 45 minutes. The minimum withdrawal amount is ৳800. Once bonus wagering requirements are met, withdrawal requests are processed even faster. Withdrawals are processed at the same speed at night and on holidays.
Yes, depositing with Nagad is just as straightforward as with bKash. Go to the cashier page on gt98, select Nagad, enter the amount and confirm with your Nagad PIN. Once the transaction is successful, your wallet balance will be updated instantly.
gt98 does not charge any deposit or withdrawal fees of its own. However, your bKash, Nagad or bank may apply their own transaction charges according to their respective policies. Check your mobile banking app for details.
Games and How to Play
To bet on BPL or any cricket match at gt98, go to the cricket section, choose your preferred match and select an outcome (match winner, toss, runs or wicket-based markets). Enter your stake and confirm. You can also cancel a bet up until the match starts. Odds update continuously during live betting.
Yes, at gt98 you can bet on football, kabaddi and many other sports alongside cricket. IPL, T20 World Cup and Bangladesh Tigers international matches bring the most markets. You can see all active events listed on the sports betting page.
All slot games at gt98 are developed by reputable game studios such as Pragmatic Play, PG Soft and JILI, which have their random number generators (RNG) verified by independent auditing bodies. This means the outcome of every spin is completely independent and unbiased. gt98 does not alter game results in any way.
Yes, gt98's live casino section offers the chance to play in real time with professional live dealers through Evolution Gaming and Ezugi. Baccarat, roulette, blackjack and many more table games are available via live streaming. With a high-speed internet connection you can play seamlessly on mobile as well.
In JILI's Gold Toad Fishing or other fishing games, you shoot at fish and sea creatures moving across the screen. Each shot deducts a fixed bet amount, and if the catch is successful you receive a reward based on the value of the fish. Taking down large boss fish earns bigger rewards. It is a game of skill and strategy.
RTP is the average theoretical percentage of total bets that a game returns as winnings over the long term. It is not a guaranteed outcome for any single session — rather it is a statistical average across millions of spins. A higher RTP means the game returns comparatively more over the long run. The RTP of all games at gt98 is independently verified.
Bonuses and Promotions
gt98 offers a 150% bonus on your first deposit, up to ৳10,000. For example, if you deposit ৳2,000 you receive a ৳3,000 bonus, giving you a total balance of ৳5,000. The combined deposit and bonus amount must be wagered 15 times before withdrawal. See the terms and conditions page for full details.
A 15x wagering requirement means you need to place bets totalling 15 times the combined deposit and bonus amount before the bonus balance becomes withdrawable. For example, ৳2,000 deposit + ৳3,000 bonus = ৳5,000 × 15 = ৳75,000 in bets required. All bets during this period are placed under the normal rules of each game.
gt98's VIP program has three tiers — Bronze, Silver and Gold. You move up naturally through regular play and betting activity. Bronze members receive up to 0.4% weekly cashback, Silver members up to 0.8% and Gold members up to 1.2%. No separate application is needed — your account upgrades automatically.
gt98's VIP cashback is calculated on a weekly basis and added to your wallet at the start of each week. Bronze members receive up to 0.4% cashback, Silver members up to 0.8% and Gold members up to 1.2%. Cashback goes directly to your wallet and can be withdrawn without any additional wagering requirements.
Yes, gt98 offers time-limited promotions for Eid, Pohela Boishakh, Victory Day and other special occasions. These offers may include special deposit bonuses, free spins or extra cashback. Check the promotions page regularly and you can also ask via live chat.
Safety and Responsible Gaming
gt98 uses SSL encryption technology to keep all data secure. Your personal information, payment details and gaming history are fully protected. Your personal information is never shared with third parties. The platform is kept secure through regular security audits.
gt98 is for people aged 21 and above only. Date of birth must be provided at registration and age may be verified via identity document when required. Any attempt by a minor to open an account will be rejected. Parents can use parental control tools to protect their children.
Yes, gt98 takes responsible gaming seriously. You can set daily, weekly or monthly deposit limits from your account settings. There is also the option to set a cooldown period to give yourself a temporary break. These tools are there to help you play in a healthy and controlled way.
If you feel that gaming is having a negative impact on your life, you can activate self-exclusion by contacting the gt98 support team via live chat or email. Once activated, your account will be locked for a specified period. This is completely confidential and applies without any penalty.
gt98's support team provides service in Bengali seven days a week, 24 hours a day. Live chat responses are generally quick. You can also reach out by email. There is no phone or WhatsApp number — only live chat and email.
Problem gambling is a serious issue. gt98 always supports responsible gaming. If you or someone you know is struggling, visit gt98's responsible gaming section. Our support team can point you toward the help you need. Gaming is always meant to be entertainment — it should never be seen as a sole source of income.
Still have questions? Contact support
Our Bengali-speaking support team is with you 7 days a week, 24 hours a day. Reach out via live chat or email for fast and reliable assistance.
24/7 Live Chat — open from any page on the site
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For ages 21 and above only. Play responsibly.